Reference

What Our Privacy Policy Covers

Your account data, DANA, OVO, GoPay and QRIS records, cookie choices and device logs are covered in one clear Privacy Policy before you open the lobby.

DANA payment recordsOVO wallet checksGoPay and QRIS logsCookie controlsSupport 10:00-02:00 WIB
berlianjitu What Our Privacy Policy Covers
CONTACT PATHS

Three Ways To Reach Our Team

Fast privacy contact matters when your phone changes, a wallet name looks wrong, or you want to correct account details before opening Blackjack, The Dog House…

Live chat 10:00-02:00 WIB Use live chat for quick privacy questions about cookies, device access or a recent…
Email [email protected] Send email when you need a written privacy request, data correction or removal check.
Account path Profile > Help Inside your account, open Profile > Help > Privacy Request to ask for a…
ACCOUNT SAFETY

Six Controls Behind Your Account Privacy

A privacy policy is useful only when the account flow follows it. We separate identity details, wallet references, cookie choices and security events so each request can be handled by the right…

Account data fields

We keep your username, phone number, login status and profile changes so you can access the lobby and recover the account. We use only the fields needed for account service and support checks.

Payment record handling

DANA, OVO, GoPay and QRIS records are used to match account activity with your wallet reference. We keep sender name, time, amount and transaction ID for checks, refunds where applicable, and dispute handling.

Cookie choices

Cookies help remember language, device view and login state. You can clear browser cookies from your phone settings, then sign in again; some account checks may repeat after cookies are removed.

Device and session checks

Profile > Security > Devices shows recent device access that our system can display to you. We use device type, browser version and IP region to spot unusual sign-ins and protect your account.

Retention and removal

We keep account and wallet records only for operational, security and legal needs. When you ask for removal, we check what can be deleted and what must remain for transaction or dispute records.

Change requests

You can ask us to correct a phone number, update profile data or check a wallet reference. We verify the account holder first, then confirm what changed through chat, email or the account path.

Privacy Policy Questions You May Search

The questions below focus on how our Privacy Policy works for your account, your wallet records and your device activity. If you are preparing to join, read these before you enter your phone number or make a QRIS scan. If you already have an account, keep your username ready so our team can answer without exposing data to the wrong person.

We collect the account details needed to create and protect your profile, such as username, phone number, login status and security events. Payment references are collected only when you use DANA, OVO, GoPay or QRIS.

Wallet records help us match your account activity with the correct payment reference. We keep sender name, transaction ID, time and amount so support can investigate mismatches, refund checks where applicable, or disputed records.

Yes. Contact live chat from 10:00-02:00 WIB, email [email protected], or open Profile > Help > Privacy Request. We verify your account first, then tell you what data can be shared.

Cookies remember your login state, language choice and device view. If you clear cookies in your browser settings, you may need to sign in again and repeat certain account checks before using the lobby.

Send a privacy request through Profile > Help or email us with your username and registered phone number. We compare the request with account records before correcting a phone number or wallet reference.

Only teams that need the data for account service, security checks or support handling can access session records. Game activity such as Blackjack or Crash Games is linked to your account, not shown publicly.

We keep account, security and payment records for operational needs, dispute checks and legal duties where local law permits. If you ask for removal, we confirm what can be deleted and what must remain.